PREMUS, WDPI, & MYOPAIN 2023 International Scientific Conference is a healthcare event organized
under the aegis of Recoup Health Inc. (www.recoup.health). We respect your privacy and are committed
to protecting your personal data.
websites (regardless of where you visit them from), sign up for any of our newsletters, or purchase
services from us, and will tell you about your privacy rights and how the law protects you. For any
you, or for making a complaint about breach of privacy, contact us at firstname.lastname@example.org .
the meaning of some of the terms we use.
1. Important information and who we are
processing policy we may provide on specific occasions when we are collecting or processing your
personal data so that you are fully aware of how and why we are using your data.
PREMUS, WDPI, & MYOPAIN 2023 International Scientific Conference is the controller and responsible
please contact us at email@example.com.
1.3 Third-party links
Our websites may include links to third-party websites, plug-ins, and applications. Clicking on those
links or enabling those connections may allow third parties to collect or share data about you. We do not
control these third-party websites and are not responsible for their privacy statements. When you leave
2. The data we collect about you
2.1 Personal data is any information about an individual from which that person can be identified. It
does not include data where the identity has been removed (anonymous data).
2.2 We may collect, use, store, and transfer different kinds of personal data about you which we have
grouped together as follows:
2.2.1 Identity Data includes first name, last name, username or similar identifier and title.
2.2.2 Contact Data includes billing address, email address and telephone numbers.
2.2.3 Transaction Data includes details about payments to and from you and other details of products
and services you have purchased from us.
2.2.4 Technical Data includes internet protocol (IP) address, your login data, browser type and version,
time zone setting and location, error reports, browser plug-in types and versions, operating system and
platform, and other technology on the devices you use to access our websites.
2.2.5 Profile Data includes your username and password, photograph, employment and professional
background, medical, dietary and accessibility requirements, date of birth, nationality and previous
event attendance, your interests, preferences, feedback and survey responses.
2.2.6 Usage Data includes information about how you use our websites and services, including but not
limited to the service features you use, the settings you selected, your URL click-through data, including
date and time stamp and referring and exit pages, and pages you visited on the service.
2.2.7 Professional Data includes professional biography or profile, produced or approved by you, that
may contain your image, likeness, or voice, which may be published and made available to our
subscribers, event audiences, or published online via our websites and social media channels for
2.2.8 Event Imagery includes footage and imagery captured through recording or photography at our
2.2.9 Marketing and Communications Data includes your preferences in receiving marketing from us and
our third parties and your communication preferences.
3. How is your personal data collected?
3.1 We use different methods to collect data from and about you including through:
3.1.1 Direct interactions. You may give us your Identity, Contact, Financial, Profile, Professional and
Marketing and Communications Data by filling in forms or by corresponding with us by post, phone,
email, or otherwise. This includes personal data you provide when you:
(a) apply for our services, including signing up to attend an event;
(b) create an account on our event application;
(c) subscribe to our publications;
(d) request marketing to be sent to you;
(e) enter a competition, promotion, or survey; or
(f) give us feedback or contact us for any other reason.
3.1.2 Automated technologies or interactions. As you interact with our websites, we will automatically
collect Technical Data about your equipment, browsing actions and patterns, and Usage Data. We collect
this personal data by using cookies , server logs and other similar technologies. We may also receive
Technical Data about you if you visit other websites employing our cookies.
3.1.3 Third parties or publicly available sources. We will receive personal data about you from various
third parties and public sources as set out below:
Technical Data from the following parties:
(a) analytics providers such as Google;
advertising networks such as Google, Meta, LinkedIn and Twitter; and
(b) search information providers such as Google, Meta, LinkedIn and Twitter.
3.1.4 Contact, Financial and Transaction Data from providers of technical, payment and delivery services
such as STRIPE.
3.1.5 Identity and Contact Data from data brokers or aggregators.
3.1.6 Identity and Contact Data from Google, Meta, LinkedIn and Twitter.
4.4 Promotional offers from us
4. How we use your personal data
4.1 We will only use your personal data when the law allows us to. Most commonly, we will use your
personal data in the following circumstances:
4.1.1 where we need to perform the contract we are about to enter into or have entered into with you.
4.1.2 where it is necessary for our legitimate interests (or those of a third party), and your interests and
fundamental rights do not override those interests.
4.1.3 where we need to comply with a legal obligation.
Generally, we do not rely on consent as a lawful basis for processing your personal data. Where we are
relying on your consent for our processing, you have the right to withdraw that consent at any time by
4.2 Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data,
and which of the lawful bases we rely on to do so. We have also identified what our legitimate interests
are where appropriate.
Note that we may process your personal data for more than one lawful basis depending on the specific
purpose for which we are using your data.
We strive to provide you with choices regarding certain personal data uses, particularly around
marketing and advertising. We have established the following personal data control mechanisms:
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think
you may want or need, or what may be of interest to you. This is how we decide which products, services
and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if:
4.4.1 you have requested information from us;
4.4.2 you have purchased services from us (including attending one of our events) and you have not
opted out of receiving that marketing; or
4.4.3 you have signed up to our newsletter and you have not opted out of receiving that marketing.
4.5 Third-party marketing
4.5.1 We may share your personal data with our group companies where it is lawful for us to do so. We
may not require your consent to do this, but where the law requires us to get your consent, we will not
share your personal data with our group companies unless we have your express, opt-in consent to do
4.5.2 We will get your express opt-in consent before we share your personal data with any other third
party for marketing purposes.
4.6 Opting out
You can ask us or third parties to stop sending you marketing messages at any time by contacting us at
firstname.lastname@example.org, requesting to be removed from any marketing.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided
to us as a result of service purchase or experience (including attendance at an event), or other
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or
inaccessible or not function properly.
4.8 Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably
consider that we need to use it for another reason and that reason is compatible with the original
purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible
with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the
lawful basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance
with the above rules, where this is required or permitted by law.
5. Disclosures of your personal data
5.1 We may share your personal data with the parties set out below for the purposes set out in the table above:
5.1.1 other companies or corporations within Recoup Health Inc, for marketing purposes (where we are
lawfully able to do so).
5.1.2 external third parties, including:
(a) partner organisations with whom we are collaborating to host an event for which you have signed up
(b) other confirmed attendees (both individuals and corporates) for events you have registered to
attend/ We do this for the purpose of enabling business networking, as part of our contract to provide
services to you.
(c) professional advisers acting as processors or joint controllers including lawyers, bankers, auditors
and insurers based in India who provide consultancy, banking, legal, insurance and accounting services.
(d) HM Revenue & Customs, regulators and other authorities acting as processors, joint controllers or
independent controllers based in India.
5.1.3 third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our
business, then the new owners may use your personal data in the same way as set out in this privacy
5.2 We require all third parties to respect the security of your personal data and to treat it in accordance
with the law.
6. Data security
6.1 We have put in place appropriate security measures to prevent your personal data from being
accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit
access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are
subject to a duty of confidentiality.
6.2 In particular, we securely store your data in our cloud-based databases. Your data is encrypted using
keys, managed using Key Management Service (KMS). The database storing your data at rest in the
underlying storage is encrypted, as are any automated backups, read replicas, and snapshots. We use
the industry standard AES-256 encryption algorithm to encrypt your data.
6.3 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Data retention
7.1 We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we
collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or
reporting requirements. We may retain your personal data for a longer period in the event of a
complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship
7.2 To determine the appropriate retention period for personal data, we consider the amount, nature
and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of
your personal data, the purposes for which we process your personal data and whether we can achieve
those purposes through other means, and the applicable legal, regulatory, tax, accounting or other
7.3 We will retain your personal identifiable information for the period necessary to fulfill the purposes
outlined in this policy, we intend to keep this data for a period of 2 years unless a longer retention
period is required or permitted by law.
7.4 In some circumstances we will anonymize your personal data (so that it can no longer be associated
with you) for research or statistical purposes, in which case we may use this information indefinitely
without further notice to you.
8. Your legal rights
8.1 Under certain circumstances, you have rights under data protection laws in relation to your personal
8.1.1 Request access to your personal data. (commonly known as a "data subject access request"). This
enables you to receive a copy of the personal data we hold about you and to check that we are lawfully
8.1.2 Request correction of your personal data. This enables you to have any incomplete or inaccurate
data we hold about you corrected, though we may need to verify the accuracy of the new data you
provide to us.
8.1.3 Object to processing of your personal data. where we are relying on a legitimate interest (or those
of a third party) and there is something about your particular situation which makes you want to object
to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also
have the right to object where we are processing your personal data for direct marketing purposes. In
some cases, we may demonstrate that we have compelling legitimate grounds to process your
information which override your rights and freedoms.
8.1.4 Request erasure of your personal data. This enables you to ask us to delete or remove personal
data where there is no good reason for us continuing to process it. You also have the right to ask us to
delete or remove your personal data where you have successfully exercised your right to object to
processing, where we may have processed your information unlawfully or where we are required to
erase your personal data to comply with local law. Note, however, that we may not always be able to
comply with your request of erasure for specific legal reasons which will be notified to you, if applicable,
at the time of your request.
8.1.5 Request restriction of processing your personal data. This enables you to ask us to suspend the
processing of your personal data in the following scenarios:
(a) if you want us to establish the data's accuracy.
(b) where our use of the data is unlawful but you do not want us to erase it.
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise
or defend legal claims.
(d) you have objected to our use of your data but we need to verify whether we have overriding
legitimate grounds to use it.
8.1.6 Request transfer of your personal data. (to you or to a third party) We will provide to you, or a third
party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Note that this right only applies to automated information you initially provided consent for us to use or
where we used the information to perform a contract with you.
8.1.7 Right to withdraw consent. at any time, where we are relying on consent to process your personal
data. However, this will not affect the lawfulness of any processing carried out before you withdraw your
consent. If you withdraw your consent, we may not be able to provide certain products or services to
you. We will advise you if this is the case at the time you withdraw your consent. If you wish to exercise
any of the rights set out above, please contact our DPO using the contact details provided at the
8.2 No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Alternatively, we could refuse to comply with your request in these circumstances.
8.3 What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your
right to access your personal data (or to exercise any of your other rights). This is a security measure to
ensure that personal data is not disclosed to any person who has no right to receive it. We may also
contact you to ask you for further information in relation to your request to speed up our response.
8.4 Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a
month if your request is particularly complex or you have made a number of requests. In this case, we
will notify you and keep you updated.
9.1 Lawful Basis
9.1.1 Legitimate Interest means the interest of our business in conducting and managing our business to
enable us to give you the best service/product and the best and most secure experience. We make sure
we consider and balance any potential impact on you (both positive and negative) and your rights before
we process your personal data for our legitimate interests. We do not use your personal data for
activities where our interests are overridden by the impact on you (unless we have your consent or are
otherwise required or permitted to by law). You can obtain further information about how we assess our
legitimate interests against any potential impact on you in respect of specific activities by contacting us.
9.1.2 Performance of Contract means processing your data where it is necessary for the performance of a
contract to which you are a party or to take steps at your request before entering into such a contract.
9.1.3 Complying with a legal obligation means processing your personal data where it is necessary for
compliance with a legal obligation that we are subject to.